Budget Medical Ltd supplies medical consumables and healthcare products to GP surgeries, clinics, care homes, healthcare providers, businesses, and individual customers across the UK.
We aim to process and dispatch orders as quickly and efficiently as possible, subject to stock availability and payment or account approval.
Free UK Mainland Delivery
Free standard delivery is available to UK mainland addresses on orders over £75 excluding VAT.
Budget Medical Ltd reserves the right to amend or withdraw free delivery offers at any time.
Additional delivery charges may still apply for:
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remote areas;
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Scottish Highlands;
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Northern Ireland;
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offshore locations;
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oversized items;
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refrigerated products;
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or specialist deliveries.
Order Processing
Orders are normally processed during our standard business hours:
Monday to Friday (excluding UK bank holidays).
Orders placed outside working hours, during weekends, or on bank holidays will usually be processed on the next working day.
Delivery Times
Estimated delivery times are provided for guidance only and are not guaranteed unless expressly agreed in writing.
Typical UK delivery times are:
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Standard UK Delivery: Estimated 1–3 working days
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Special Order Items: Subject to supplier availability
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Backordered Items: Estimated lead time will be advised where possible
Delivery times may vary depending on:
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stock availability;
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supplier lead times;
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courier service;
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delivery location;
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and circumstances outside our reasonable control.
Delivery Charges
Delivery charges are calculated based on:
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order value;
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product size and weight;
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delivery location;
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and courier requirements.
Applicable delivery charges will be shown at checkout or confirmed before dispatch.
Additional delivery charges may apply for:
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remote areas;
-
Scottish Highlands;
-
Northern Ireland;
-
offshore locations;
-
oversized items;
-
refrigerated products;
-
or specialist deliveries.
Delivery Partners
We use trusted courier and delivery partners to dispatch orders safely and efficiently.
Once goods have been dispatched, delivery is managed by the courier service.
Budget Medical Ltd is not responsible for delays caused by:
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courier companies;
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customs processing;
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severe weather conditions;
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strikes;
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transport disruption;
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supplier shortages;
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or events outside our reasonable control.
Receiving Your Delivery
Please inspect your order carefully upon delivery.
If goods are:
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damaged;
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faulty;
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incomplete;
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or incorrect,
please contact us as soon as possible and preferably within 48 hours of delivery so we can investigate and assist.
Where possible, damaged deliveries should be signed for as damaged.
Failed Deliveries
Customers are responsible for ensuring that:
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delivery details are correct;
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the delivery address is accessible;
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and someone is available to receive the goods where required.
Additional delivery charges may apply for failed or repeated delivery attempts caused by incorrect information or inability to complete delivery.
Split Deliveries
Where an order contains multiple items, we may dispatch items separately depending on stock availability and supplier lead times.
Additional delivery charges will not normally apply for split deliveries unless otherwise agreed.
Stock Availability & Backorders
If an item becomes temporarily unavailable after an order is placed, we will aim to contact you to discuss:
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estimated lead times;
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alternative products where available;
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partial shipment options;
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or cancellation/refund where applicable.
Refrigerated & Special Handling Products
Certain medical products may require specialist handling, temperature-controlled transportation, or additional delivery requirements.
Where applicable, customers will be advised of any special delivery arrangements before dispatch.
Contact Us
For delivery enquiries or order updates, please contact:
Budget Medical Ltd
0203 384 6201
sales@budgetmedical.co.uk
www.budgetmedical.co.uk